Best practices of Number Portability: how to get number portability right
Jildert Visser
Content ManagerThis whitepaper takes you through the best practices of number portability. Number portability lets customers keep their phone number as they switch telecom operators. When implemented well, it revolutionizes the national telecom industry, driving competition and improving the overall quality of service.
In this whitepaper, you’ll read about:
- Design & implementation: all things to keep in mind when preparing and implementing number portability,
- Training & testing: learn some best practices when it comes to training colleagues and testing the number portability solution,
- Promotion & education: how to engage customers when number portability is implemented.
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