Operator Switching Hub

Enable smooth service switching

Facilitate service switching processes fast and effectively with our reliable platform.

Explore all benefits
PXS Operator Switching Hub Fast and effective service switching with the Operator Switching Hub of PXS

What is service switching?

Service switching allows customers to change operators effortlessly. This is important to driving competition and essential for an open telecom market. For example, smooth internet switching avoids double subscription costs and service interruptions.

How it works

Operator Switching Hub Step 1

Charlie gets a new internet subscription

Operator Switching Hub Step 2

She requests a switch to the new provider

Operator Switching Hub Step 3

The new provider hands Charlie a new modem

Operator Switching Hub Step 4

The new provider requests a switch in OSH

Operator Switching Hub Step 5

The current provider receives the request

Operator Switching Hub Step 6

She sends approval

Operator Switching Hub Step 7

The new provider starts activation

Operator Switching Hub Step 8

OSH notifies the current provider

Operator Switching Hub Step 9

She deactivates the current subscription

Operator Switching Hub Step 10

Charlie’s old contract is cancelled

Operator Switching Hub Step 11

The switching request has been completed

Operator Switching Hub Step 12

Charlie enjoys her new internet subscription

Why use our solution?

Our Operator Switching Hub makes service switching for operators and customers easier.

Standardized

Provide efficient service switching through a centralized platform.

Compliant

Conform to telecom regulations, such as the European Electronic Communications Code.

Easy to implement

Fast and effortless integration with existing systems and workflows, thanks to our modular platform.

Cost-effective

Control operational costs and eliminate hardware investments with our turnkey solution.

Getting you started

1

Setup

We customize specifications to your business case, map out the project and define test scenarios.

2

Implementation

We configure and customize the solution and prepare operators for integration.

3

Onboarding

We connect operators to the solution and test all functionalities thoroughly.

4

Going live

After the implementation, we keep your solution up-to-date. Our customer support is always there to help

Popular features

Manual & automated switching

The API enables fully automated switching and gives operators the opportunity to manage all porting processes in an intuitive web portal.

Configurable Response Codes

Set up custom response codes to display specific information about denied switching requests.

Flexible reporting

Receive scheduled and on-demand reports for both operators and regulators.

Process Timers

Monitor and enforce SLA processes between operators, through configured timers. Expired timers are reported.

Frequently asked questions

How much does the Operator Switching Hub cost?

How long does it take to implement the Operator Switching Hub?

How does service switching impact my current systems and workflows?

What is the best practice for a switching process?

Why would I enable service switching?

Is it safe to run my Operator Switching Hub in the cloud?

What kind of customer support can I expect after implementation?

Take control of service switching

Start using our Operator Switching Hub today! Contact one of our experts to discuss your business case.