Subscriber Register
Centralize subscriber information
Manage national subscriber details and preferences in one database.
Request a demoWhat is a Subscriber Register?
A Subscriber Register allows operators to centrally register subscriber details, to be accessed by emergency response services or directory listing services. Subscribers may view and manage their stored personal details, such as unsolicited call preferences.
How it works
An operator registers the details of Charlie
This is done through a central database
The information can be accessed by third parties
Charlie can view and modify her info
Why use our solution?
Our Subscriber Register improves the effectiveness of emergency response services, enables easy directory listing services and compliance to privacy laws.
One central source
A standardized central and secure solution for regulators, operators and customers alike.
Real-time information
Operators update data in real-time, ensuring up-to-date info. Authorized parties can access the database at all times.
Compliance
Consumers can view and manage their personal details, a key requirement for privacy laws.
Data Integrity
A standardized format and strict validation ensures the quality and integrity of data, benefitting users.
How we get you started
Establishing data format
Definition of the data format. Validation rules can be set up to ensure data accuracy and quality.
Implementation & integration
Implementation of the platform in accordance with the dataset and validation rules.
Testing and onboarding
Access configuration and helping operators and third parties to connect to the system and test their integrations.
Go live
Keeping your solution up-to-date after implementation. Our customer support is always there to help.
Popular features
API Access
Authorized parties, such as emergency dispatch services, can review subscriber and phone data using the REST-API.
Do Not Call Me Register
Interactive voice response system, enabling subscribers to check and update their unsolicited call preferences.
Data exports
Provision of data to authorized parties, such as subscriber details or numbers opted out for unsolicited calls.
End user portal
The ability for consumers to review their personal information stored, using SMS or IVR validation.
Frequently asked questions
How much does the Subscriber Register cost?
Pricing of the Subscriber Register depends on several factors, such as your set-up and requirements. These are the most important aspects that determine pricing:
- Local or cloud hosting: the solution can either run in the cloud or in a local data center. Cloud hosting gives you more flexibility and is most cost-effective.
- Market size: a bigger market (e.g., number of operators connected) means more data processing, which may impact platform requirements and support needs.
- Specific needs: implementing the Subscriber Register is based on international best practices, resulting in an economical solution and short time to market.
- Contract term: a longer contract gives you more time and opportunity to recover costs.
How long does it take to implement the Subscriber Register?
Can I transfer existing data to the new Subscriber Register?
It is definitely possible to transfer existing data to the Subscriber Register. We will analyze the existing data together and define a migration strategy based on that analysis as part of the project.
What are the benefits of the Subscriber Register?
The Subscriber Register is beneficial to regulators, operators and end users, providing a central solution for the accessing and processing of subscriber data.
- Benefits for regulators and operators: one central and secure place for the registration of subscriber details in order to easily comply with laws and regulations.
- Benefits for third parties: functionality is included to give selected organizations (such as emergency services or law enforcement agencies) access to the centralized Subscriber Register.
- Benefits for end users: subscribers are able to view their personal details stored and their directory listing preferences. They can also easily set their unsolicited call preferences.
Is it safe to run the Subscriber Register in the cloud?
Running the Subscriber Register in the cloud is the most effective, and usually the safest way to operate. It eliminates all the disadvantages of maintaining and updating local infrastructure. Our application is secure by design, and we take technical and organizational measures for data security and availability. These measures include regular audits and assessments of our solutions, carried out by an independent company.
Also consider these general safety benefits of a state-of-the-art cloud infrastructure:
- Increased availability: in the cloud, the platform data is stored in multiple data centers that are geo-redundant. If one server goes down, the other server instantly takes over. Achieving this on a local level is expensive.
- Improved physical security: major cloud providers such as Microsoft and Amazon spare no expense to protect their data centers. They have state-of-the-art physical and digital security, as well as round-the-clock security monitoring.
- 24/7 security monitoring: cloud providers invest in a security operations center (SOC), monitoring the infrastructure 24/7. It is costly and challenging to achieve this on a local level.
- Up-to-date hardware: in order to run a secure platform locally, hardware has to be replaced when its economical and physical lifecycle ends (usually every five years). This often includes renewing software licenses. Cloud providers invest in hardware and maintain it regularly to keep their infrastructure up-to-date.
How can end users view or modify their data?
An optional subscriber web portal allows end users to view and modify personal data. This portal will be read-only by default, so end users can only view their personal data stored. It is up to you to decide if end users are granted permission to modify data themselves, or if this should be done via their operator upon request.
How is personal data in the Subscriber Register being shared and protected?
What is the impact of the Subscriber Register for operators?
What kind of customer support can I expect?
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Start using our Subscriber Register today! Contact one of our experts to discuss your business case.